Live in production at Collab — $170M+ AUM

Manage more doors with a smaller team.

Tenant texts at midnight. Maintenance requests with no photos. Lease questions, owner updates, work orders slipping through the cracks. AskDwell puts a coordinated team of AI agents on the busywork — so your team handles more units without adding headcount.

  • In-person showing scheduling
  • Real-time tenant-ledger adjustments
  • Market-based leasing-price updates
Book a demo → See how it works
🛡 Human-approved actions ⚡ Live in weeks 🔗 Works on your PMS
C
Colby
online · Tenant Assistant
WhatsApp
Proven in production

The AI team already running a real portfolio.

Not a demo. AskDwell's agents work every day inside Collab's live operations — the proof behind everything on this page.

Tenant messaging at night
💬 Colby · 2:14 AM
Filed #55501 ✓
Tenants get instant answers — even at 2 AM.
Property manager approving on a laptop
Maven · draft ready
Approve to apply ✅
Staff draft & approve in seconds.
Property professional with a tablet in a lobby
15+ hrs saved / wk
Work orders: 2 pending
More units per employee.
Happy tenant relaxing by a window
+40% satisfaction
Same-day resolution
Happier tenants, month one.
$170M+
AUM in production
4
markets live
40%
satisfaction lift, mo. 1
15+ hrs
saved per week
Zero
missed vendor visits
The operating model

One system. Every part of the operation.

Pick a workflow to see how AskDwell handles it — always with a human in control of what ships.

Colby · tenants

Meets tenants where they already are

No app to download, no portal to learn. Colby talks to residents on the channels they use — and remembers their preferences across conversations.

  • WhatsApp, SMS & Telegram, 24/7
  • Answers in the tenant's own language
  • Scoped to just their home — never another unit or ledger
Is trash pickup today or tomorrow?
Tomorrow (Tuesday) before 8 AM for your building 👍 Bins are by the north entrance.
¿y el gimnasio a qué hora abre?
El gimnasio abre de 6 AM a 11 PM todos los días 💪
Colby · lease & rules

Answers from the actual lease — not a generic policy

Pet rules, sublet terms, quiet hours, late fees — Colby searches that market's real lease document, clause by clause, scoped to the tenant asking.

  • Dates, rent, deposit, who's on the lease
  • Pets, parking, sublet, quiet hours, late fees
  • Cites the tenant's own lease, not a template
can I get a second parking spot?
Your lease allows one assigned spot; additional spots are $75/mo if available. Want me to flag it to the office?
yes please
Flagged — they'll follow up on availability 👍
Colby · maintenance

Turns a vague complaint into a clean work order

Colby describes the issue back to confirm it, checks for duplicates, and drops anything that sounds unsafe straight to a human — then files it.

  • Asks for photos and the details staff actually need
  • Offers a safe self-fix first — and files nothing if it works
  • Creates the work order in Buildium with a reference number
kitchen sink is leaking 😟
Let's sort it. Try the shut-off valve under the sink — does that stop the drip?
yes that stopped it!
Great — that keeps it from getting worse. Logged as #55501, team will follow up.
✓ Work order created in Buildium
Maven · staff

Answers your team across the whole portfolio

Maven reads everything staff need — tenants, leases, money, work orders, adoption — right inside your team's channel.

  • Any tenant, lease, or unit by name or address
  • What a lease owes and its exact payment history
  • What similar jobs actually cost — averages, medians
@Maven what's open on 1200 Central?
3 open: #55501 sink leak (unassigned) · #55488 hallway light (in progress) · #55470 garage remote (waiting on vendor).
what did the last 3 sink jobs run?
$140 median, $155 avg — CP-completed.
Maven · the write surface

Nothing changes until a person says go

Every action Maven can take is a draft. A manager reads the exact wording and values, approves, and only then does it happen — and it's all logged.

  • Draft → a manager approves → it happens → it's logged
  • Never invents a confirmation it can't back up
  • Adding staff needs two different managers to sign off
assign the sink leak to Dave, bump priority
Draft → assign #55501 to Dave Ruiz, priority High. Approve to apply?
approve ✅
Done. #55501 → Dave Ruiz, High. Logged: you, 10:42 AM.
Ava · leasing

Turns every inquiry into a guided leasing journey

Ava responds to prospective renters, understands what they're looking for, and guides them from first inquiry through tour, application, lease signing, and move-in — using only the client's approved inventory.

  • Responds to leads across WhatsApp, SMS, email & listing channels
  • Qualifies prospects and recommends matching available units
  • Coordinates tours and follows up on applications, leases & deposits
I'm looking for a 2-bedroom near UC Berkeley, available August 1.
I found two available options that match your move-in date and budget.
Would you prefer an in-person tour or a virtual tour?
In person. Saturday afternoon works.
Saturday at 2:00 PM is available. I've reserved the tour and sent the confirmation — I'll remind you before the appointment.
Bobby · owners

Gives owners the answer and the decision in one place

Bobby turns property data into clear owner updates. Owners can request reports, review operating issues, approve expenses, and track follow-up — without digging through email or scheduling another meeting.

  • Provides property, leasing, maintenance & financial updates
  • Shares reports and supporting documents through clickable links
  • Collects approvals and routes decisions to the operating team
Bobby, can you send me the latest T-12 and rent roll for Oxford?
Of course. I've prepared the latest property package.
There's also one item that needs your approval — the water-heater replacement quote is $6,800, above your approval limit. The unit has failed and the vendor recommends replacement over repair. Approve it?
Yes, approve it.
Approved and recorded. I've routed the authorization to Maven for scheduling and vendor coordination — I'll update you once installation is confirmed.
Customer spotlight

How Collab Home runs on AskDwell.

Collab Home brings 20+ years of multifamily operating experience — and runs its live portfolio on AskDwell. It's our first customer, and the proof for yours.

★★★★★
"AskDwell isn't just a tool — it's like having an operations team that never sleeps. We rolled it out across our Berkeley portfolio and the results were immediate."
Qian Wang
Qian Wang
Founder & EVP, Collab Home
★★★★★
"I used to spend half my day fielding tenant calls. AskDwell handles lease questions, maintenance scheduling, and rent status checks automatically. My team reclaimed 15+ hours per week — and tenants get instant answers even at 2AM."
Misty Branch
Misty Branch
Property Operations Manager, Collab Home
★★★★★
"We piloted AskDwell across 3 properties before rolling it out portfolio-wide. Zero missed vendor appointments since we deployed. The maintenance scheduling and tenant communication automation is genuinely flawless."
Aileen Lai
Aileen Lai
CEO, Collab Home
🏠 Verified Tenant
★★★★★
"I messaged AskDwell at midnight about a broken heater and had a repair scheduled by morning. It felt like having a building manager who's always available. Honestly changed how I feel about renting."
S
Sarah K.
Tenant · Collab Oxford Property, Berkeley
🏠 Verified Tenant
★★★★★
"Checking my lease terms, paying rent, even finding a good restaurant nearby — AskDwell handles it all. It recommended a laundry pickup service I never would have found on my own. This is what renting in 2026 should feel like."
M
Marcus T.
Tenant · Collab Home Community
Berkeley, CA
Bay Area flagship
$170M+
AUM across the portfolio
Boston, MA
Student-dense market
40%
satisfaction lift, month 1
Houston, TX
Growth market
Same-day
maintenance resolution
New Brunswick, NJ
East-coast ops
15+ hrs
saved per week, per team

Piloted on 3 properties before portfolio-wide rollout across 4 markets.

Why AskDwell

The only one that coordinates the whole operation.

Most tools automate one lane and stop at the message. AskDwell connects tenants, staff, owners, and your PMS — with a human approving every change.

Capability
AskDwell
Traditional PMS
Enterprise AI platforms
Point solutions
Coordinates tenants, staff & owners in one system
✓
✕
partial
✕
A human approves every change (no rogue actions)
✓
partial
partial
partial
Never invents a “done” it can’t back up
✓
partial
partial
partial
Tenant privacy scoped to one identity
✓
✓
partial
partial
Works on top of your existing PMS
✓
✕
partial
✓
Community-Pro field execution
✓
✕
✕
✕
One coordinated system vs. a stack of add-ons
✓
partial
partial
✕

General category comparison as of August 2026. Community-Pro field execution reflects Collab’s operating model.

Built for your seat

Whoever runs the doors.

Independent managers
100–200 units, a small team doing everything. Manage more without hiring.
Self-managing owners
A few units, professional operations without the overhead.
Established operators
Hundreds of units, an in-house team feeling every inefficiency.
Student housing
Universities & operators with seasonal turnover and service spikes.
Pilot pricing

Start small. Pay for outcomes.

Start with one workflow and grow as it proves value. Pilot numbers, evolving as we onboard early clients.

$68/mo base
First 10 actionable tasks/mo, plus owner updates.
$10/task
Each actionable task beyond the first 10.
$100/new tenant
Leasing support that results in a completed move-in.
$5/200 msgs
Tenant-initiated AI messages. Automated updates don't count.
🔒 $500 monthly cap under pilot pricing

Excludes third-party costs, vendor payments, Community-Pro compensation, and custom integration. Final model reflects the AI engineering and value delivered.

Book a demo

See AskDwell run a day of your operations.

Pick a time below for a 30-minute walkthrough on your own portfolio — and watch a request move from a tenant's text to a coordinated, approved action.